Digital Marketing: is it worth the investment?

Digital Marketing: is it worth the investment?

Humming-1 Digital Marketing: is it worth the investment?

Other industries have benefited from Digital Marketing, should the fund sector follow suit?

HummingBird Digital Marketing: is it worth the investment?
111fundicon Digital Marketing: is it worth the investment?

Is there truly a positive return on investment? Are the results quantifiable?

Today if you are not engaged in Digital Marketing you are considered out-dated and failing to embrace technological evolution. The next generation coming through are all using smartphones, are you prepared? Everybody from investors, to fund managers should be a part of the digital world and use it to reach potential new clients. We all invest time and money in creating and maintaining our digital presence, some are truly effective with their digital marketing, have clear goals and achieve them. Many however simply follow the herd with no clear strategy, for example a law firm builds a new shiny website, and as time goes by they refresh it after 24 months.

At Finscoms we work with our clients to design & implement effective digital marketing and strategies to show immediate returns, we differentiate ourselves from others, as in the example above re the law firm website we would first work on the function of the site, what is it their to do?

Digital Marketing covers an immense area, with so many components, where does a fund start? Is it actually worth investing time, money and effort?

I’m afraid to say that for funds, the answer is…not always!

Why is this?

A fund doesn’t need to adopt the many components of Digital Marketing to show ROI, a Rolls Royce looks the part, but a mini gets does the same job in getting you from point A to B. From our experience we see that in the majority of fund’s & their objectives have not been defined clearly or that the ambitions set were too grand…or too humble…or that the budget was not sufficient.

Here are a few examples to illustrate this;

  1. A fund with relatively few investors, & with a very long investment term, should not implement a highly demanding digital marketing strategy. To the contrary, you must make the most of your resources and invest them at the most decisive times; at the end of an investment term, or when launching a new initiative, we know when is the right time, to target inbound investors, existing investors, your contact base.
  2. A fund that wishes to engage in a Digital Marketing campaign but does not have sufficient resources to enact optimally. To proceed could actually be counterproductive, create a bad image of your brand. In this case your objective is right but the assigned resources are not commensurate. We are experienced in where to invest and when with Digital Marketing.
light-bulb1 Digital Marketing: is it worth the investment?

Define your objectives for the short when commencing with a Digital marketing campaign.

Our advice is always to define objectives that will really support your current state of business, and not to project too far into the future as to what your communication strategy should be. Digital Marketing is flexible and you can leverage on this flexibility. But don’t forget: being efficient in a Digital era doesn’t mean you can avoid asking the right questions (and finding the right answers!) on your added value, your brand and your audience, prospects and clients.

Contact us to ​learn​ ​more​ ​about​ ​how​ ​Finscoms​ ​can​ ​help​ ​with​ ​your​ ​fund​ & ​digital marketing please​ with​ ​Edward​ ​at​

MiFID II headache? Take these.

MiFID II headache? Take these.

BirdMobile-1 MiFID II headache? Take these.

A Finscoms Director said to me the other day,

Chairman, the hugely frustrating reality is that not many players, particularly funds, in the impacted industry will realize how well placed we are to help them be MiFID II compliant and indeed strengthen their offering.

So get out there and tell them what you can do to ease their pain and stress” says I.

EUFlag1080 MiFID II headache? Take these.
samuel-beckett-bridge MiFID II headache? Take these.

We fundamentally believe that Finscoms can be an important part of the solution.

We fundamentally believe that Finscoms can be an important part of the solution. Indeed this could perhaps be a Eureka moment for a fund, who together with fund lawyers represent our key client base, must now list under ‘’key appointments’’ in ıt’s prospectus various parties such as auditor, legal, investment manager etc. With MiFID II would it not be advantageous for funds to include under said key appointments ‘’communications’’ and/or ‘’marketing’’ listing a firm, such as Finscoms, as the specialist in this area just as for audit, legal etc? Or to include as a NED someone with requisite industry marketing and communications skills to navigate the MiFID II world. We believe that the fund will benefit from demonstrating to an investor, current or prospective, that they have clearly understood the importance of marketing and communications in their strategy. That’s what Finscoms does, that’s what Finscoms can offer.


All these new regulations are creating a new level playing field for all actors in the investment products value chain, from the value creator to the client, including the processing and market. The objective is clear: a better protection of the investor. All firms will be ready (or should…..some major ones seem to be in a difficult situation with regard to achieving compliance as of Jan 3, 2018). Processes, risks, information, communication etc have been framed by the different regulation levels, their local implementation and interpretation by control authorities.

TMFinsBlog MiFID II headache? Take these.

This new level playing field brought about by these regulations will create more comparability with a number of elements and the communication of technical characteristics will be ‘’standardised’’.

January 2018

But what will be the real challenge in early 2018? In only 3 months the question will be: how to do business in this new environment? How will a firm differentiate from it’s competitors? To be or not to be, that is the question!

From a business perspective, the benefit of this new regulation is that it will bring the spotlight on THE key element, that’s to say the strategy of each player, fund managers, private bankers etc etc. The newly adapted and adopted strategy will be communicated, internally and externally, with the express objective of differentiating the offering from the competition. The highly visible components of the strategy–product offer, brand and image, sales methodology, innovation–will be key to the success of each market participant.

Communication Requirements

Among other pressing requirements, fund managers, of all sizes, will be obliged to improve and enhance their communication with their target audience. This brings enormous challenges particularly for the smaller market participants. And fund management is a very, very competitive industry. Happily, and at very affordable cost, Finscoms can, based on significant experience and expertise in the fund management industry, including fund lawyers, with which we wish to cooperate to the benefit of clients, and not compete, help professionals to define their all important communication and marketing strategy……and even better to implement same! Problem solved! Well, perhaps not quite but a great leap in the right direction, I would venture….

Looking at the link between the communication imposed by regulation and the newly adapted and adopted strategy ( 3 months to go and lots to do–not to put anyone under pressure!), data can be used to illustrate compliance with the new regulation but, depending on the firm’s strategy, a fund manager can also demonstrate and highlight that they are ‘’best of breed’’. This can be a risky path to tread for those that may not be totally compliant, including with the spirit of the new regulation but for those that are it can be used to give confidence to their clients that they have nothing to fear in terms of their fund manager having everything in hand and everything in place in terms of their protection.

Who Pays?

It would be wrong not to emphasize the increasingly competitive marketplace that is the fund management industry. Fees are under pressure and costs are mounting, as we all are well aware and probably would prefer not to be reminded. It appears that some fund managers were looking to have their clients bear the additional costs whereas others have come to the conclusion that they should bear, and indeed need to bear, the costs if they are to remain competitive. Some, who want the client to bear the cost, will be able to pull it off but they will need, I think it’s safe to say, an excellent communication strategy in order to explain to, and convince, their clients of their value added compared to their industry peers.

Wallstreet500 MiFID II headache? Take these.

Once again Finscoms can come to the fund managers aid by providing a broader view of what’s happening in the industry and seek to identify and implement efficient and effective communications and marketing approaches for strategies selected…And please do remember that a fund cannot simply add marketing to it’s offering; it has to be communications and marketing that has to be MiFID II compliant. As you will see from the Finscoms website, communications and marketing for funds were our specialisation long before MiFID came along…

In summary, as MiFID II draws ever nearer, Funds and other industry participants will inevitably be getting more and more concerned about becoming MiFID II compliant. Finscoms proven USP is that we can, based on significant experience of the fund management industry and a clear understanding of the regulatory environment, provide thoughtful input and valuable contribution to the formulation of an effective and efficient communications and marketing MiFID II solution/service at a very affordable cost particularly when compared to the cost of getting it wrong. I hope this missive will be helpful to those working their way towards MiFID II compliance.

We would be very happy to converse with anyone who would like to talk more about how Finscoms can help…

Thank you.

The View, Finscoms

Now the hard part begins (i.e. raising the money)!

Now the hard part begins (i.e. raising the money)!

BirdMobile-1 Now the hard part begins (i.e. raising the money)!

‘’We’re​ ​out​ ​raising​ ​money​ ​at​ ​this​ ​time’’…..Often​ ​that​ ​is​ ​said​ ​with​ ​a​ ​slight​ ​hesitation​ ​in​ ​the voice,​ ​internal​ ​trepidation,​ ​questioning​ ​look​ ​and​ ​frequently​ ​with​ ​little​ ​clue​ ​as​ ​to​ ​where​ ​it’s all​ ​going​ ​to​ ​end​ ​up!​

Capital1080 Now the hard part begins (i.e. raising the money)!
samuel-beckett-bridge Now the hard part begins (i.e. raising the money)!

Putting​ ​together​ ​a​ ​fund​ ​nowadays​ ​is​ ​a​ ​time consuming​ ​and​ ​costly​ ​exercise.​

Less​ ​often​ ​the​ ​statement​ ​about​ ​fund​ ​raising​ ​is​ ​said​ ​in​ ​a​ ​confident tone,​ ​full​ ​of​ ​conviction​ ​and​ ​a​ ​ready,​ ​willing​ ​and​ ​able​ ​attitude​ ​to​ ​launching​ ​into​ ​a compelling​ ​sales​ ​pitch.​ ​It’s​ ​to​ ​enable​ ​people​ ​looking​ ​to​ ​be​ ​part​ ​of​ ​the​ ​latter​ ​group​ ​that​ ​Finscoms supports Funds and Projects to ​spread​ ​the​ ​good​ ​word​ ​about​ ​a​ ​distribution alternative​ ​in​ ​particular​ ​for​ ​the​ ​investment​ ​funds​ ​community.

​A preparer​ ​of​ ​the​ ​investor​ ​presentation​ ​and marketing​ ​materials,​ a ​roadshow​ ​leader,​ a ​principal​ ​and​ ​indeed​ ​​recipient’s​ ​of​ ​the​ ​pitch all benefit with telling and presenting an effective story, the create all important first impressions in the digital age. ​​We have all​ ​seen​ ​good​ ​and​ ​not​ ​so​ ​good presentations,​ ​well​ ​prepared​ ​briefs,​ ​back​ ​of​ ​the​ ​envelope​ ​stories,​ ​unbelievable​ ​claims, unconvincing​ ​sales​ ​points,​ ​disorganised​ ​marketing​ ​materials,​ ​uncompelling​ ​headlines etc​ ​etc.​ ​Enough​ ​on​ ​occasion​ ​to​ ​make​ ​you​ ​want​ ​to​ ​weep!

But​ ​this​ ​is​ ​often​ ​not​ ​the​ ​fault​ ​of​ ​the​ ​issuer!​ ​Putting​ ​together​ ​a​ ​fund​ ​nowadays​ ​is​ ​a​ ​time consuming​ ​and​ ​costly​ ​exercise.​ ​Once​ ​the​ ​fund​ ​structure​ ​and​ ​required​ ​legal​ ​documents are​ ​in​ ​place​ ​the​ ​financial​ ​cupboard​ ​is​ ​often​ ​rather​ ​bare​ ​and​ ​there​ ​is​ ​little​ ​in​ ​the​ ​way​ ​of financial​ ​resources​ ​available​ ​to​ ​ensure​ ​that​ ​marketing,​ ​distribution​ ​and​ ​communications are​ ​optimised.​ ​However,​ ​the​ ​fact​ ​is​ ​that​ ​a​ ​lot​ ​of​ ​effort​ ​and​ ​angst​ ​has​ ​gone​ ​into​ ​getting into​ ​fund​ ​raising​ ​mode​ ​and​ ​it​ ​is​ ​now​ ​that​ ​you​ ​need​ ​all​ ​the​ ​help​ ​you​ ​can​ ​get​ ​to​ ​ensure​ ​that the​ ​bacon​ ​is​ ​brought​ ​home.​ ​You​ ​have​ ​put​ ​months​ ​into​ ​getting​ ​this​ ​show​ ​on​ ​the​ ​road​ ​and you​ ​want​ ​to​ ​see​ ​the​ ​appropriate​ ​results​ ​for​ ​your​ ​efforts!​ ​You​ ​are​ ​in​ ​a​ ​highly​ ​competitive marketplace​ ​with​ ​hundreds​ ​of​ ​funds​ ​on​ ​offer​ ​at​ ​any​ ​one​ ​time.​ ​You​ ​have​ ​to​ ​somehow​ ​get the​ ​attention​ ​of​ ​a​ ​decision​ ​maker​ ​who​ ​can​ ​be​ ​brought​ ​to​ ​the​ ​conclusion​ ​that​ ​your​ ​fund justifies​ ​an​ ​allocation…..It’s​ ​a​ ​huge​ ​jump​ ​from​ ​documents​ ​in​ ​hand​ ​to​ ​money​ ​in​ ​the​ ​bank.

​​It’s​ ​now​ ​time​ ​for​ ​a​ ​focus​ ​on​ ​the communication,​ ​marketing​ ​and​ ​distribution​ ​of​ ​your​ ​fund. There are many firms​ and expensive third party marketeers ​who​ ​have​ ​looked​ ​to​ ​sell​ ​​their​ ​services​ ​in​ ​this​ ​arena​ ​but​ ​it​ ​is​ ​only​ ​when​ ​I​ ​made contact​ ​with​ ​Edward​ ​Simpson,​ ​the​ ​man​ ​behind​ ​Finscoms,​ ​that​ ​I​ ​discovered​ ​that​ ​the ideal​ ​combination​ ​does​ ​exist,​ ​that​ ​it’s​ ​clearly​ ​been​ ​shown​ ​to​ ​work​, with most cases providing instant returns/deliverables ​and​ ​most​ ​importantly that​ ​it​ ​is​ ​indeed​ ​affordable.​ ​If​ ​you,​ ​as​ ​Finscoms​ ​believes,​ ​can​ ​increase​ ​the​ ​likelihood​ ​of raising​ ​money​ ​by​ ​50%​ ​by​ ​allowing​ ​them​ ​to​ ​partner​ ​with​ ​you​ ​in​ ​this​ ​important​ ​fund​ ​raising phase​ ​and​ ​even​ ​before​ ​in​ ​terms​ ​of​ ​preparing​ ​to​ ​hit​ ​the​ ​fund​ ​raising​ ​road,​ ​I​ ​would​ ​venture that​ ​it’s​ ​well​ ​worth​ ​considering.


If​ ​you​ ​would​ ​like​ ​to​ ​learn​ ​more​ ​about​ ​how​ ​Finscoms​ ​can​ ​help​ ​with​ ​your​ ​fund​ ​raising please​ ​do​ ​make​ ​contact​ ​with​ us.

The View, Finscoms

How do you differentiate your fund?

How do you differentiate your fund?

BirdMobile-1 How do you differentiate your fund?

What is it that truly makes your fund different to 95% of other funds? Can you describe it in 2 to 3 sentences? It may be a combination of a few different variables. But it must be something that you won’t see on other funds marketing decks. Something that makes you stand out in the mind of investors in an important way.

Office1080 How do you differentiate your fund?
samuel-beckett-bridge How do you differentiate your fund?

Finscoms can help you define and promote your USP helping you to stand out in a busy place.

All fund marketing material starts to look the same after awhile. Most funds base their pitches around diversified funds, diversified portfolios, capital appreciation goals, performance, protecting the portfolio.

Of course these are all very important and need to be communicated but they are not unique. And this helps to explain the difficulty in raising capital, if all funds look relatively the same who will be chosen? If all funds are pitching the same selling points then investors will look for other criteria and generally be swayed by the larger fund or the fund with the best brand.

In an overly congested market, defining and promoting your unique selling proposition(USP) is the difference between success and failure. Usually the USP is created from any of the components, below, or a combination of these components.


Your team can be a USP. You can showcase their pedigree or their high levels of experience in the industry or history of successfully raising capital. Your fund may have hired an industry star, he/she should be showcased.

KMCWeb How do you differentiate your fund?

“Your team can be a USP.”


Promote your processes if they are consistent and sophisticated. A USP could be based around the transparency fostered by your fund, it could be based around the fact that your methods are not easily copied or you provide greater liquidity than the competition.

Knowledge and Insight advantage

Your USP could be built around a strong advisory board that may be diverse and well known providing your fund with regulatory insight and other industry intellectual knowledge.

Finscoms can help you define and promote your USP helping you to stand out in a busy place.


Distributing a Fund Successfully

Distributing a Fund Successfully

BirdMobile-1 Distributing a Fund Successfully

Fund distribution plays an enormous role in the success of an investment fund. The asset manager’s distribution strategy should include fund marketing, fund communication, knowledge of distribution channels and regulation, and the construction of tools to measure the distribution risk.

Wallstreet1080 Distributing a Fund Successfully
samuel-beckett-bridge Distributing a Fund Successfully

The top funds are proactive and well prepared.

This is certainly not an easy task for the fund, the asset manager must cope to provide optimal distribution for today but must keep one eye on what is coming down the pipeline. The top funds are proactive and well prepared.

Understanding the full scope of distribution

Fund distribution is not complete without fund marketing and fund communication. These two components are often neglected and thus can result in the fund making a negative impression unbeknownst to the fund manager. In a congested sector, of over 25,000+ funds, investing in marketing and communication post AIFMD is critical. It is no coincidence that the most successful funds have strong brands and use communication strategy as a competitive advantage. Having a strong brand and identity helps strengthen the trust between investor and the fund. Strong communication strategy strengthens the relationship between the investor and the fund.

Understanding each jurisdiction’s distribution channels

Knowledge of the distribution channels per targeted jurisdiction is of course vital for building an effective distribution strategy. Each market differs from the next in terms of public offering listing, regulated public distribution, private placement, local distribution networks, regulatory requirements and more.

Understanding your distribution partners

The distribution network is still viewed as complex and somewhat opaque. A fund should make sure to complete full due diligence on the distribution network and on would be distribution partners. From there the fund needs to grow a strong relationship with the local distributors and agents on a business and operations level.

KMCWeb Distributing a Fund Successfully

Understanding the regulatory environment

Complying with local regulatory requirements is an area that needs constant supervision as regulations are constantly changing. Asset managers working with fund lawyers will need to get to grips with regulatory requirements on local agents, eligibility, investor disclosure, registration and continued registration, and marketing.

Understanding future challenges

An adept asset manager will be looking at what the future holds for the industry and will have the fund prepared. For the near future in the asset management sector we can see the following:

  • An almost complete move from the traditional style of marketing to digital marketing. And the ‘Death of PDF’ in 2017.
  • An even greater evolution of fund products to match investor demand
  • The emergence of new distribution channels
  • The wide use of video to engage prospects taking into account the IT savvy nature of the ‘next generation of investors’

An awful lot for the asset manager to contend with and this is why so many look to outsource the majority of these tasks to Finscoms thus freeing up time and providing comfort that operations will run smoothly and cost effectively.